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Legal terms for your account

This page explains how we handle your account data, cookies and policy requests for India, where local law permits use.

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l000 Legal terms for your account
REACH US HERE

Where to send policy queries

If you want to ask about access, corrections or how we keep records, use the contact details shown after login.

Email support Send the request from the email linked to your account and mention whether you need a copy, a correction or deletion. We use that match to verify the request before we act.
In-account form Use the form inside your account when you want a structured record of the request. It helps us track the policy topic, date and any follow-up without losing context.
Phone support If you need to speak to someone, call the number shown after login and keep your registered details ready. We may ask a few checks before we discuss personal account data.
DATA AND RECORDS

How we handle your records

We collect only the details needed to run your account, handle requests and keep a record of actions tied to your login.

Data handling

We keep account, device and request records for the policy purposes set out here. That lets us process changes, respond to queries and maintain a clear trail when a case needs checking later.

Cookies

Cookies store session state, language choice and basic preferences. They help us recognise a returning browser without asking you to start from zero each time you move between pages.

Account security

We may ask you to confirm email, phone or other registered details before we accept a sensitive request. That check protects your account when someone asks to change personal or payment-linked fields.

Retention

We keep records only as long as we need them for account handling, dispute checks, legal duties or tax records. When the duty ends, we delete or anonymise the data where feasible.

Change requests

If you want your record corrected, write the exact field and the updated value. We compare the request with the account profile and then confirm what can be changed under local rules.

Contact route

For a privacy or legal request, use the contact path in your account and include the subject line, your registered name and one clear question. That helps us route it to the right team quickly.

Questions about legal requests

If you want to know how this page affects your account, the answers below cover access, records, cookies and contact steps. We keep each answer short so you can move from the rule to the next step without reading long legal text. When a rule depends on local law, we say so plainly and apply it only where permitted.

It explains how we handle account data, cookies, request checks and record retention for India, where local law permits access. It also tells you how to contact us when you need a correction or a copy.

Yes. Send the request through the contact path linked to your account and include the email or phone number you registered with. We use that match to verify the request before we share anything.

We check the details against the account profile and may ask for a recent login cue or another registered contact point. That keeps personal fields from being changed by the wrong person.

We keep records only as long as needed for account handling, disputes, tax duties or other legal duties that apply. Once that period ends, we delete or anonymise what we no longer need.

Cookies help us keep your session active, remember your language choice and avoid repeated checks when you return. They also help us spot unusual activity so we can ask for extra verification if needed.

If the law in your location gives you a different right or a narrower rule, we follow the rule that applies to your case. Access remains available only where local law permits it.

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